ZADA Roadmap
This roadmap outlines our current plans and priorities. While we are committed to delivering these features, please note that this is not a guarantee of future functionality or release dates. Our plans may change based on market feedback, technical feasibility, and shifting priorities.
Backlog
10Under consideration
Hybrid Fulfilment Automation
Automate traditional order fulfilment workflows using AI to reduce manual intervention and improve efficiency.
ZADA Authentication Module
Provide authentication as a module for sellers’ and developers’ apps and websites.
Public API Release
Offer sellers and developers public API access for building custom apps and extracting insights.
Ask AI Button
Provide AI-powered product insights such as material, care instructions, or ingredient details.
AI Agentic Product Ordering
Allow customers to place orders through a simple chat interface, eliminating lengthy search and checkout processes.
One-Click Purchase
Enable seamless one-click product purchases for faster checkout.
Print on Demand
Allow sellers to build brands effortlessly through integrated print-on-demand services.
Virtual Try-On
AI-powered virtual try-on feature under research to model products in real-world scenarios and make the experience widely accessible.
Seller Mobile App
Develop a dedicated seller app for managing stores, inventory, and sales seamlessly.
Customer Mobile App
Develop a fully optimised mobile app for customers with all website features.
Next up
1Committed and queued
In Progress
2Actively being built
Optimize Page Loading Speed
Improved page load speed using multiple optimisation technologies to enhance customer experience, SEO, and AEO.
AI Returns Management System
Automated returns and refunds using AI workflows to streamline processes and improve customer experience.
Done
24Recently shipped
Affiliate Management System
Launched affiliate program where users can connect bank accounts, share unique links (14-day cookie), and earn 5% commission per sale.
Reviews Management System
Allow customers to leave reviews after purchases. Reviews will be monitored by AI, with reward credits added to customer wallets for approved contributions.
Help and Support System
Created a user-friendly knowledge base and support article system.
BNPL Integration
Integrated AfterPay, Mint Pay, and Koko Pay for Buy-Now-Pay-Later options.
Payment Gateway Integration
Integrated Stripe and PayHere for seamless payments.
Shopping Engine
Built a fast, scalable shopping engine supporting multi-tenancy architecture.
AI Marketing Automation
Sends automated abandoned cart emails, push notifications, and personalized product recommendations.
AI Customer Support Chat
AI chat handles customer inquiries, returns, tracking, and seller questions automatically.
AI Content Generation
Automatically generates product descriptions, images, and SEO-optimized content from seller input.
AI Social Media Automation Tool
Connect Facebook/Instagram; AI schedules and posts products using graphic design and marketing techniques.